Privacy Policy

Introduction

At One-Delivery.co.uk, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or use our services. Please read it carefully to understand our practices regarding your data. If you have any questions or need more information, feel free to contact us at contact@one-delivery.co.uk.

2. How We Use Your Information

The information we collect from you is used in the following ways:

To process your orders and facilitate deliveries.
To communicate with you about your order, customer support inquiries, and promotional offers.
To improve our website, services, and user experience.

3. Third-Party Services

We use several third-party services to help us provide and improve our services. Below, we describe these services, what we use them for, and provide links to their privacy policies for more details.

a. Analytics Services
‍We use Google Analytics to understand how users interact with our website, improve user experience, and enhance our services. Google Analytics collects data on page views, traffic sources, and user behavior.

Privacy Policy: Google Analytics Privacy Policy
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b. Customer Support Services
We use Zendesk to manage customer service inquiries, allowing us to respond quickly and efficiently to any questions or concerns you may have.
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‍Privacy Policy: Zendesk Privacy Policy

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required to fulfill the services mentioned above. We may share information with trusted third parties, such as payment processors or customer support platforms, to help us manage our services.

5. Cookies

We use cookies to enhance your experience on our site, including remembering your preferences and improving website functionality. You can choose to disable cookies via your browser settings, but doing so may limit the features available on our site.

6. Your Rights

You have the right to access, correct, delete, and object to the processing of your personal information. To exercise these rights, please contact us at contact@one-delivery.co.uk.

7. Data Security

We implement a variety of security measures to protect your personal information. However, please note that no system can be 100% secure. We strive to protect your data but cannot guarantee absolute security.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page, and we will notify you if the changes are significant.

9. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us at contact@one-delivery.co.uk.
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Thank you for choosing One-Delivery.co.uk for your food delivery needs. Your trust is important to us, and we are committed to safeguarding your privacy.